Terms and Conditions

Terms and Conditions

1. Ordering Policies and Procedures of Patriot Trading Metals Group, LLC

You may make purchases, sell to, and order from Patriot Trading Metals Group, LLC only in accordance with these Terms and Conditions and accompanying policies and procedures. Upon placing an order to purchase or sell with Patriot Trading Metals Group, LLC, you have entered into a binding and legally enforceable agreement. Prices and availability are subject to change, without notice. When placing an order on the website or over the phone at 800-951-0592, the price at which your order is submitted is a guaranteed locked price. A “trade number” will subsequently be forwarded to you via email and/or given to you verbally over the phone. Your credit card information is required to guarantee all website orders. In order to reserve your guaranteed price, your payment must be received by Patriot Trading Metals Group, LLC within forty eight hours for bank wire orders. All check orders must be postmarked for delivery within forty eight hours of receiving your trade number. If you failed to meet these terms Patriot Trading Metals Group, LLC reserves the right to charge for any market losses that may occur.

PLEASE NOTE: If any order is in error, due to Patriot Trading Metals Group, LLC ’s fault or otherwise, we reserve the right to cancel the order.

2. Selling Product to Patriot Trading Metals Group, LLC

When selling products back to Patriot Trading Metals Group, LLC all products and pricing must be confirmed over the telephone at 800-951-0592. Once a trade number has been issued, the transaction may not be cancelled and product must be shipped registered and insured US Mail within twenty four hours. Any sales items post marked later than twenty four hours Patriot Trading Metals Group, LLC reserves the right to asses any market losses that may occur. Additional terms, including, without limitation, prices, payment methods, refund and cancellation policies, and exchange policies may be posted from time to time on the Website.

3. Payment Options

Patriot Trading Metals Group, LLC requires that all payments be made via personal check, cashier’s check, credit card, debit card, bank wire, certified check, or money order. Due to new banking regulations Patriot Trading Metals Group no accepts 3rd party checks of any kind. Patriot Trading Metals Group, LLC reserves the right to request additional documentation after an order has been placed. Patriot Trading Metals Group, LLC will hold certified checks, personal checks, cashier’s checks, or money orders for up to ten (10) banking days prior to shipping. If paying with a credit or debit card, you expressly authorize Patriot Trading Metals Group, LLC to authorize and capture your credit card payment prior to shipment. Patriot Trading Metals Group, LLC expressly reserves the right to refuse or cancel any order, for any reason, at its sole discretion, regardless of payment method and price confirmation. In the instance of a non-sufficient check or bounced check, Patriot Trading Metals Group, LLC reserves the right to cancel the order and charge administrative fees and market losses, or bill the payable balance to the credit/debit card on file. Also, a $35 check fee will be accessed.

4. Cancellation Policy

Once you have placed an order with Patriot Trading Metals Group, LLC you have entered into a binding legal agreement, and cannot cancel the confirmed order. However, at any time after Patriot Trading Group, LLC has received payment, but prior to shipping your order you may request to liquidate your purchase. All liquidations will be done at the lowest wholesale bid price. All liquidation requests must be done over the phone at 800-951-0592 during Patriot Trading Metals Group, LLC business hours.

5. Return Policy

Patriot Trading Metals Group, LLC’s exchange policy is limited to 5 business days from the date that you received the item. You must call via telephone at 800-951-0592 and instructions will be provided at that time. Patriot Trading Metals Group, LLC will make all reasonable attempts to ensure satisfaction. Please note that all shipping and handling will be owed by the customer if replacements need to be sent.

6. Shipment

Normal shipping time is 10–14 business days in addition to all payment clearing times. All packages are sent signature required upon delivery. Patriot Trading Metals Group, LLC insures all of its shipments. Should anything happen while your package is in transit to you it will be covered by our insurance policy. However, we will not accept responsibility if you have left instructions with any carriers or delivery service to leave parcels unattended for you without the need for a signature or if you have given them instructions to leave your package with a third party. When we ship to you, if metals are lost or damaged in transit, Patriot Trading Metals Group, LLC assumes responsibility to pursue any claim with the insurance company. If we determine the package is lost or damaged, we will file a claim. Once the claim is filed, we reserve the right to re-ship your items or refund your money at our discretion. Please note that Patriot Trading Metals Group, LLC will not be responsible for reimbursements or insurance claims on packages that are successfully delivered as addressed. Our liability and insurance ceases the moment the package is signed for or left at the specified delivery address.

7. Disclaimers, Exclusions and Limitations

CAUTION: All investments, including coins and bullion, involve some degree of risk and are affected by numerous economic factors, all of which are beyond the control of Patriot Trading Metals Group, LLC. You, and not Patriot Trading Metals Group, LLC , are responsible for such risk, including, without limitation, market volatility and inability to liquidate the products at an acceptable price, or at all. Consult your investment or financial advisor prior to purchasing/selling and fully assess whether you possess adequate savings and income prior to considering such an investment. You represent and warrant to Patriot Trading Metals Group, LLC that you have sufficient experience and knowledge to make informed financial decisions and that Patriot Trading Metals Group, LLC is not making any recommendation with respect to such purchases and/or such sales.

Please email us with any questions.

Email Joe Jaquint - CEO

Email Wendy - Office Manager